Archive for the "New Features" Category:

Maximizing the Donation

Tuesday, October 17th, 2017

SM-64percent-2We’ve been keeping track and you all have some amazing supporters!!!

Organizations that manage fundraising events using AttendEasy and FundEasy now have the ability to allow supporters to cover their own transaction fees since we’ve switched payment processors. The response has been phenomenal!

On average, an astounding 64% of supporters opt to cover their own transaction fees. When they make the choice to cover their own fees, the organization receives 100% of the revenue. This means more money goes directly to the organization.

That $50 donation is now actually $50, not $47.50 ($50 minus $2.50 for transaction fees).

This option allows your supporters to give the maximum amount for a cause they believe in—your mission! This is their way of being a part of your organization and sharing their heart for your ministry.

Be certain to thank your supporters for taking that extra step to maximize their donation. I know your organization appreciates it, be certain they know too!

Have a great day!

 

Andrea Trudden
Andrea Trudden

P.S. Did you know that you can track exactly how many supporters are opting to cover the transaction costs in the Ministry Sync Beta site? In the Event Dashboard, simply mouse over the question mark next to the “Covered Fees” and see for yourself! (Don’t forget to thank your supporters for taking that extra step!)

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WePay FAQ: Why am I getting stopped by this page?

Thursday, September 21st, 2017

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FAQ: Why am I getting stopped by this page to set up my payment processor?

When you create a new FundEasy or pay-to-attend AttendEasy event, you will be prompted to create a WePay account. There isn’t an option to skip past this, but setting up your account is very simple. You can create an account in just a few steps. Most of the information can be added from the existing account. You’ll also need the EIN for the organization and the bank account information.

→ Learn more about the many benefits of our new WePay partnership.

 

Sandy Barton
Sandy Barton

 

Announcing: New Partnership with WePay Payment Processor

Tuesday, September 19th, 2017

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Ministry Sync now partners with WePay to provide improved online payment processing and automatic bank deposits for your events.

Here are a few reasons why you’re going to love using WePay:

Keep up to 100% of your donations and registration fees!
Donors have the option to cover their own transaction fees.

Faster and better reporting!
Your transaction report just got a big upgrade.

Better chargeback protection!
Reduced risk of chargebacks, and better support with lower fees if they do occur.

Processing available in Canada for CAD currency!
Canadian customers can now process funds in their local currency without the need for PayPal.

WePay will be the standard payment processor for all new events going forward. Any events or campaigns that have already been created will be automatically upgraded to use WePay if they are eligible.

Ministry Sync will prompt you to set up your WePay account the next time you add or edit an eligible event.

 

Sign In to Ministry Sync

Visit Our Knowledge Base for More Info

 

WePay is the world’s leading processor engine for apps like ours and will enable Ministry Sync to build a faster, more reliable, more secure platform in regard to how we process funds.

Some of the benefits right out of the box, you will see immediately:

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Soft-descriptors (payment titles) can be changed to whatever you want!

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Multiple WePay accounts can be created for your organization! This allows you to have a different soft-descriptor per event or have funds go to different bank accounts. 

Example: You could create one WePay account called “PRC Banquet” and another one called “PRC Walk for Life.” This helps people remember what that charge is on their credit card statement, reducing the number of chargebacks to you!

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Payment via checks! Don’t have a bank account or want funds direct deposited? WePay can cut you a check once a week or once a month.

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Real-time on-boarding — no more faxing drivers licenses and 501(c)3 documents.

 
 If you have any questions at all, please contact us. We are happy to help!

 

Jason Galicinski
Jason Galicinski

 
 

Sign In to Ministry Sync

Visit Our Knowledge Base for More Info

 

WayCool Integration Now Available!

Wednesday, May 17th, 2017

MS-plus-WayCool

We’re excited to announce that our friends at WayCool Software released a new integration that will streamline your data entry! How cool is that? Now all registrants can be imported from Ministry Sync to CoolFocus without having to first export a .csv file.

With this integration, you’ll be able to:

  • Post registrants as donors to the CoolFocus database.
  • Post gifts that were imported from Ministry Sync as donations under registrant donor files in CoolFocus.
  • Post donations that were given at the event.
  • Import pledges and create pledge forms.

Contact your WayCool Software account manager if you have any questions about how the Ministry Sync integration can work for you!

Jason Galicinski
Jason Galicinski, Founder & CEO of Ministry Sync

Live Attendance — Better than ever

Tuesday, March 28th, 2017

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When you order Live Attendance for your event, you ensure an increased look of professionalism at check-in that is noticed by attendees and appreciated by planners.

And now, we are happy to announce that we’ve added some improvements which will make your event planning even simpler.

To start, we added a new ordering page. Log in to Ministry Sync and select your upcoming AttendEasy event. Click on the Live Attendance banner or simply select the “Attendance” link in your event to learn more and place your order.

Our new ordering process allows users to download the Live Attendance Hub app directly to their personal iPad, reducing the shipping hassle.


Ministry Sync Hub App for Live Attendance is now
Available in the Apple App store!

 

New “Prep Checklist” tab

We’ve made it easier than ever to prepare for using Live Attendance at your event. Once you place your order, you will have a beautiful checklist that guides you through exactly how to prepare for your event using Live Attendance.

 

New “Setup Instructions” tab

We now offer a step-by-step guide that walks you through setting up Live Attendance. This area comes complete with a new Setup Video and detailed written instructions you can print out and take with you to your event.

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Check out the new Live Attendance today and put it to work for you.

Jason Galicinski
Jason Galicinski, Founder & CEO of Ministry Sync

 

P.S. For those using Ministry Sync Beta, you can locate the Live Attendance information in the main menu within your event. Simply select “Live Attendance.” Here you can learn more and place your order.

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New Mobile-Friendly Updates!

Tuesday, January 24th, 2017

Mobile Friendly Registration

 

We are excited to announce that starting today, all new Upcoming Events in your Ministry Sync account have been upgraded to our new mobile-friendly design! This means that all your guests can register more easily to your event from any device, including phones and tablets. All emails have also been redesigned for easy viewing on all devices.

Table Host Manager

But that’s not all. Our Table Host Manager in AttendEasy events got a mobile face-lift too! Table Hosts can now manage their guests even better than before.

New features for Table Hosts include:

  • Ability to view their guests in real-time,
  • Invite new guests,
  • Register, edit, and cancel guests, and
  • Track their list of invitations and responses
Guest List Manager
Invitation Email

Integrated “Give” Button

We have also added the option for your AttendEasy events to include a “Give” button to your invitation email that links directly to your online donation page so that guests who are not able to attend your event still have the opportunity to give to your organization at that moment.

Thank you for the opportunity to serve with you and help you achieve your goals this fundraising season.

The Ministry Sync Team

Changes to Facebook Sharing for FundEasy pages

Thursday, March 10th, 2016

Each morning FundEasy sends updates to Facebook, Twitter, and email accounts to let family, friends, and sponsors know how a participant’s fundraising is going. Besides the daily updates, FundEasy pages can post updates when a donation is made, their goal is reached, or when the participant shares some news. It all works together to help promote your event and to encourage donations.

Facebook Sharing tools

However, we’ve found that not every FundEasy page that had Facebook enabled was really sharing the update. If Facebook access tokens expired or the participant didn’t give permission to post, then the Facebook Sharing settings could be on, but nothing was happening.

Today that changes. Starting this morning, if we detect that a FundEasy page’s Facebook sharing is turned on, but it can’t post to Facebook, we’ll turn off Facebook sharing and send an email to the fundraiser with instructions on how they can turn it back on and give Facebook the permission to post.

Of course, if Facebook sharing is posting as it should, nothing will change. Emails will only be sent to those whose active FundEasy pages are not posting to Facebook as they should.

If you have any questions about this update, please contact our Support Team at support@ministrysync.com

FundEasy: More than just a new look…

Wednesday, February 3rd, 2016

January was a big month for us at Ministry Sync! We launched some pretty awesome FundEasy updates, overhauled our fundeasy.com website, updated our logos, and hired two new staff members (welcome Brittany and Derrick!). To say 2016 has started with a bang is an understatement!

Our last blog post revealed FundEasy’s new look and ease of use on mobile. Wondering how that translates to your events? Read on…

 

We’ll start at fundeasy.com:

1. Sign in from anywhere! Your fundraisers can sign in to their page from FundEasy.com, your Event Webpage, or any other fundraiser page. Once signed in, they’ll be taken directly to their page! Have fundraisers who are managing multiple pages? Signing in will take them to “My Pages”, where they can choose which page they’d like to manage.

2. Search! Click on any of the magnifying glasses to search for a specific fundraiser page!

3. Featured Fundraisers! Curious how others set up their events? What other fundraisers write for their welcome message, or updates? Check out current fundraisers in our Featured Fundraisers section.

 

Event Webpages!

1. Still web-based! This is not an app, so it doesn’t require downloads or updates. All fundraisers and donors will go to your Event Webpage from their browser on any device!

2. Customizable action buttons! Every event looks different – now your buttons can too! The buttons on your Event Webpage now match your theme colors, and you can use a new FundEasy Preference to re-word your Participate and Donate buttons.

3. Track progress… or don’t! Have a fundraising goal? Great! We’ll calculate the total raised through your fundraising pages and show your progress on the Event Webpage. This is one of the many FundEasy preferences that can be enabled… or not.

4. It’s all about the sharing! Easy share buttons to encourage social sharing! Remember, it’s a webpage so you can always just share the URL.

 

Fundraiser Pages!

1. Edit, edit, edit! Encourage your fundraisers to personalize their fundraiser pages and enable automatic social sharing. Fundraiser pages are easily edited from any device! It’s super easy… ’nuff said.

2. Add Photos & Videos! Fundraisers can post a video share link to welcome page visitors with a video or upload photos if they prefer. Thanks to some updates from Apple and Jason’s sweet coding skills your iPhone photos no longer upload sideways! (sigh)

3. Every dollar counts! Whether donors give online or hand cash to a fundraiser, all funds can be recorded on fundraising pages. Fundraisers just need to sign in to record cash, checks and pledges they’ve gotten offline. This isn’t new, but it’s still awesome enough to mention.

 

Those are just some of the highlights. For a list of all that’s new, please check out our changelog.

Introducing… FundEasy for Mobile!

Monday, January 18th, 2016

Today we are excited to begin unveiling some much anticipated updates…

Our first major release in 2016 is big… no, HUGE… news for all FundEasy users – especially those using FundEasy on their phones and tablets. We’ve made the FundEasy you know and love, simpler, fresher, and easier to use on all devices!

Registration, page management, giving, and everything in between is now as easy on your phone as it is on your desktop.

Check out our new look at FundEasy.com. Be sure to visit the What’s New page on our website for more details on this release… or better yet, get started on your next FundEasy event!

Haven’t used FundEasy yet? We’d love to discuss how this friends-asking-friends software can help raise funds for your organization! Give a call today at (866) 766-9309.

This is the first of many exciting releases in 2016… stay tuned!

Attention all eKYROS Users!

Tuesday, October 20th, 2015

We’re excited to announce that our friends at eKYROS have released a major upgrade to their integration with Ministry Sync! Now all registrants can be imported – not just those with transactions. This means that all your registrants for an AttendEasy or FundEasy event will be imported, regardless of whether or not a gift was recorded in Ministry Sync.

With this change, you’ll be able to:

  • Post registrants as donors to the CenterPiece database.
  • Post gifts that were imported from Ministry Sync as donations under registrant donor files in CenterPiece.
  • Post donations that were given at the event.
  • Import pledges and create pledge forms.
  • Remove registrants that you don’t want to add as donors.

Watch the video that eKYROS has put together and  contact your eKYROS account manager if you have any questions about how the Ministry Sync Online Connector can work for you!